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SAVE YOUR BUSINESS TIME AND MONEY

 

THE PROBLEM IS;

Every year millions of dollars are written off, thousands of hours are wasted and countless customer reputations are put at risk. Businesses’ Account Receivables (AR) departments are performing mundane and time-consuming manual tasks such as phoning, e-mailing, faxing, mailing and filing related to collecting the information necessary to resolve payment disputes.

 

EXAMPLES

AR performance often suffers from:

 

  1. Slow and inefficient collection processes

  2. Undetected short payments, non-payments and payments outside of agreed-upon terms

  3. Manual gathering of information to manage payment exceptions

  4. No centralized access to related documentation for accounting processes

 

THREAT OF DOING NOTHING

Disrupted Cash Flow - Most businesses and credit departments experience delay and reduction in receivables due to exceptions such as short payments, payments outside of agreed upon terms, goodwill write-offs, billing disputes and bad debt.

Slowed-Down Business Agility - Manual gathering of payment exceptions information and required initiation of appropriate actions is time-consuming. In addition, decentralized provisioning of related case-documents further increases the amount of time needed to process payments.

 

SOLUTION

Moving to an automated customer payment exception management solution, founded on a robust content management archiving repository and with a versatile automation, audit and analysis core, has tremendous benefits for AR departments. It allows for rapid and substantial cost savings, as well as improved process management through better visibility into workloads, payment progress and cash flow predication.

 

BENEFITS

ViewDirect helps eliminate paper, reduces costs, improves processes and workflow, stores associated content in any format from any source and cuts invoice-to-payment cycle times by 50%. It also gives AR departments the ability to reduce days sales outstanding (DSO) by improving ontime, minimizing short and eliminating non-payments.

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